Would you trust AI to keep you safe? Microsoft and Epic are banking on it. The two companies are vying to streamline healthcare systems around the world to keep you safe, using their trademark software solutions: Microsoft’s OpenAI and Epic’s patented EHR.

The integration of artificial intelligence (AI) intelligence into common consumer technologies isn’t going away, with even the titans of the tech space vying to utilise the new tech to make headway. Microsoft has been a household name since the company reinvented personal computing in the mid-’70s. Now, a stride towards integrating Azure’s OpenAI Service into its offering promises to uphold Microsoft’s reputation and reinforce its position in the market, by better serving the healthcare industry.

On Monday 17th April, Microsoft Corp. announced that the company was expanding its ‘strategic collaboration’ with Epic – the self-described developer of cutting-edge games and cross-platform game engine technology – to develop and better integrate generation AI into the healthcare sector. The companies will do this by harnessing Microsoft’s Azure OpenAI Service, breakthrough AI tools that provide industry-leading code and language AI models; across any sector, Azure OpenAI can help modern workers complete tasks more efficiently, with less.

How are they doing it?

Microsoft seeks to utilise Azure’s ever-developing toolset to combine both its scale and power with Epic’s industry-leading electronic health record (EHR) software. It reinforces the companies’ long-standing partnership, which already enables organisations to run Epic’s digital environments on the Microsoft Azure cloud platform.

A shared innovation, it promises to deliver a ‘comprehensive array’ of generative AI-powered solutions that are integrated with Epic’s electronic health record software to increase productivity, enhance patient care and improve the financial integrity of health systems across the globe – its potential extends beyond borders.

Its worth is already being proven, as UC San Diego Health, UW Health in Madison, Wisconsin and Stanford Health Care have each deployed these innovative enhancements to automatically draft message responses, alleviating users from the common stresses of time-sensitive responses and faceless, automated responses. Another innovation will introduce conversational, natural language queries and interactive data analysis to SlicerDicer, Epic’s current self-serving reporting tool.

This will help clinical leaders to explore their data and findings in more intuitive ways. As per Microsoft’s press release, “A good use of technology simplifies things related to workforce and workflow,” said Chero Goswami, chief information officer at UW Health.

“Integrating generative AI into some of our daily workflows will increase productivity for many of our providers, allowing them to focus on the clinical duties that truly require their attention.”

OpenAI to the rescue!

Leading industry experts have repeatedly flagged just how urgently health systems and hospitals need to address the intense pressures on both costs and margins; in the US, approximately half of hospitals ended last year in the red.

Microsoft and Epic’s cutting-edge collaboration and implementation of Azure OpenAI Service promise to further streamline processes across the board, making it easier for healthcare organisations to identify operational improvements – improvements that not only include reducing costs, but changes that will ultimately assist workers in finding answers to questions locally, and potentially, worldwide. A digital solution for personal problems.

Would you trust OpenAI to keep you safe? Let us know in the comments!

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Source: https://news.microsoft.com/2023/04/17/microsoft-and-epic-expand-strategic-collaboration-with-integration-of-azure-openai-service/

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